Guest guide
Guest guide
A few practical notes before your first visit.
Rooms and facilities
- One room per guest, with buffer time between sessions.
- Showers, changing area and a rest lounge are available before and after your session.
- Towels, robes and slippers are changed for every guest.
Resting and overnight
- If you plan to rest after your session, tell us when booking so we can hold a lounge slot.
- Luggage storage is available on request.
- Lounge use is time limited; overruns may be charged. The reception desk will confirm on arrival.
Transport
- We do not arrange transport on this page. If you need a pickup, ask when booking and we will confirm availability and the charge.
- Allow 20 to 30 minutes by car from the border gate, ferry terminal or your hotel, depending on traffic.
Common questions
- Do I need to book ahead? Yes. All sessions are by appointment; there is no walk-in queue.
- Can I request a specific therapist? Yes, ask when booking and we will confirm based on the day.
- Should I eat before a session? Avoid a heavy meal within an hour of your appointment.
- I have an old injury or I am under treatment. Tell us when booking; we will suggest a suitable technique, or advise you to consult a doctor first.
- How is the charge confirmed? Everything is explained before the session starts. Nothing is added afterwards without your agreement.
This page covers facilities and logistics only. Treatments are described on the Treatments page.